About this seat
Own the returns and refunds workflow — fair policy execution, part inspection, and buyer trust.
What you will own
- Verify returned parts against order specifications and inspection photos
- Execute prompt refund processing in compliance with consumer and platform policies
- Identify recurring return causes (wrong model, incorrect packaging) and brief sellers
Skills & Toolkit
Policy VerificationInventory InspectionCustomer CommunicationAccounting Handshake
What success looks like (First 60 Days)
- Return verification completed within 24 hours of part receipt
- Dispute resolution rate > 95% without escalation
- Actionable return insights delivered weekly to catalog team
Who should apply
Objective, fair-minded evaluator balancing mechanic satisfaction with inventory safety.
A
Anees Ahmed Shaik
Founder & CEO"We are building India’s fastest two-wheeler parts delivery network from Hyderabad. We care about extreme ownership, speed, and real-world results. If you want to solve hard problems with us, apply today."
Seat overview
Refund Manager
Duration4 Months
LocationHyderabad · On-site
Work ModeOn-site
Reporting toOperations & Compliance Lead
CertificateOfficial letterhead
PPOPossible, not guaranteed
Stipend TransparencyPerformance stipend after a 30-day evaluation, confirmed in writing before you join.
Apply for this role
Official response within 3 working days.